How do I place an order?
Add pieces to your cart, head to checkout, and pay securely by UPI, card, netbanking or wallet. You'll get an order ID by email as soon as payment succeeds.
The questions we hear most, answered honestly. Something else on your mind? Write to us.
Add pieces to your cart, head to checkout, and pay securely by UPI, card, netbanking or wallet. You'll get an order ID by email as soon as payment succeeds.
Often, yes — many of our makers take small custom requests like colours or names. Write to us with the piece you have in mind and we'll check with the maker.
We dispatch most orders in 1–2 business days. Delivery then takes 3–5 business days to metros and 5–7 to other pin codes. You'll get tracking by email and WhatsApp.
Not yet — we currently accept prepaid payments via UPI, cards, netbanking and wallets through Razorpay. It keeps parcels safer and refunds faster.
Send us photos within 48 hours and we'll replace the piece or refund you in full, including shipping. No return courier cost for you.
We currently ship within India only. If you're abroad, write to us — for some lighter pieces we may be able to arrange something.
Use the Track order page with your order ID and the email or phone you ordered with. We also send tracking links by email and WhatsApp when your parcel ships.
Yes — unused pieces in original packaging can be returned within 7 days of delivery. Custom pieces and final-sale items are the exceptions.